If you need to exchange or return an item in original condition ( purchased from us via the internet) you have up to 7 days from receipt of your order.
Simply email us at email@example.com or telephone Monday to Friday 9.00am - 5.00pm (EST) on 0421216264
All returned items must be in original condition with all tags attached You are welcome to return online purchases by post within 7 days of receiving your order.
Please enclose 1 copy of your original receipt together with the merchandise and mail using the enclosed address label to:
One Red Fly
po box 3119
Please allow up to two weeks from the day you return your package for your return to be processed. Customers will be responsible for shipping and handling charges. Once the returned item has been received and processed, the payment will be refunded in full for the value of the goods excluding any shipping costs associated with the order.
Lost or Damaged Goods
If goods are lost or damaged in transit, please contact us at firstname.lastname@example.org within 7 working days of placing your order so we can investigate.